Terms of sale


1.1 - The prices of our products are in euros excluding the cost of processing and shipping fees (unless stated shipping included) For orders to countries other than Israel you are the. importer of the products concerned. You do not pay tax, the price of basic items will be as indicated in the site. Customs duties or other local taxes or import duties or state taxes may be due. These rights are not within the purview of Tov Implant LTD. They are your responsibility and are your responsibility both in terms of returns and payments to the authorities / bodies in your country. We recommend that you inquire about these issues with your local authorities 1.2 - For orders in Israel, taxes will be added automatically to the prices in terms of livraison.1.3 - Tov Implant LTD reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order entry subject to availability at that time. 1.4 - Retention of title The goods remain the property of Tov Implant LTD until full payment is received by Tov Implant LTD.


Contractual information is presented in French and will be confirmed with all the contractual information at the latest at the time of delivery. Tov Implant LTD reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.


You acknowledge having read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions. Unless proved otherwise, the data recorded by Tov Implant LTD constitute proof of all transactions made by Tov Implant LTD and its customers.


Our products and prices are valid until they are visible on the site, within the limits of available stocks. For products not stocked in our warehouses, our offers are subject to availability from our suppliers. In this framework, information on availability of products are provided at the time of placing your order. This information comes directly from our suppliers, errors or omissions may exceptionally exist. In the event of unavailability of a product after placing your order we will notify you by email or mail. This information will be provided within a maximum of 4 working days. You will be able to request the cancellation of your order or exchange or missing products. If this outage lasted beyond the period previously announced, a new email or a new mail will be sent before the end of the previous period. As before, you will be able to request the cancellation of your order or exchange or missing products. For payment by check, in case of unavailability of all or part of the order, the refund will be made by check no later than thirty days after the payment of the sums paid by the customer.


5.1 General The products purchased on Tov Implant LTD are delivered to the delivery address you specified during the ordering process. The times indicated are average times and correspond to the time of treatment and delivery. If delivered on different dates because of their availability, delivery time is based on the longest time. However Tov Implant LTD reserves the right to split shipments. The fee for processing and shipping will be charged for one shipment. Tov Implant LTD can not be held responsible for the consequences of a delay in delivery. In case of delay, an email will be sent. In case of payment by bank or private the time specified map are average times and correspond to the time of treatment and delivery. Consequently, the time limits in this case are those at the date the check is received and may be modified from those listed on the day of placing the order. In case of payment by bank transfer order will be processed upon receipt of payment. Consequently, the time limits in this case are those on the day of receipt of payment and may be modified from those listed on the day of placing the order. 5.2 - Delivery problems you must notify the carrier and all Tov Implant LTD reserves the delivered product (eg damaged package already open ...) within 3 days of receipt of the product. 5.3 - Compliance Products We will refund or exchange products that do not match your order. In this case, we ask you to make a detailed statement in writing and send us the products. Tov Implant LTD will exchange or refund of the product. The request must be made within fifteen working days of delivery. Any claim made after this deadline will not be accepted. Products must be returned in the condition in which you received them with all the information supplied (accessories, packaging, manuals ...). Shipping fees will be refunded based on the rate charged. In any case, you benefit from the legal guarantee in particular those relating to warranty against hidden defects. The provisions of this Article shall not prevent you from enjoying the right of withdrawal provided for in Article 8.


The settlement of your purchases by credit card: Visa, MasterCard, Switch, American Express or other Blue Cards or by bank transfer.
No orders will be processed by RDJ Tov Implant LTD Friday between 16H to 23H Saturday and days of celebrations of Israeli calendar. Payments to these times will be taken into account by RDJ Tov Implant LTD on Saturday after 23H.


Refunds for products in the cases referred to in Articles 5 and 8 will be made in less than or equal to 1 month after receipt of the goods by us time. Reimbursement will be made by the payment made by the customer when purchasing, sent to the customer who placed the order and billing address. No sending in against refund will be accepted for whatever reason.


You have 7 days from receipt to return the product does not suit you in their original packaging, complete (accessories, manuals ...) in good condition, and accompanied by a copy of the invoice. In case of return and refund request, the terms will be: returned unopened Package (unopened, happened or refused) reimbursement of the package, return shipping costs borne by the customer. Returned to the client's wishes package: product refund, return shipping costs borne by the customer. Returned because of corporate responsibility (non-compliance period exceeded notoriously announced ...) packages: refund of the product, and return costs borne by the company.
Items returned incomplete, damaged or soiled by the customer are not included. Sterile items are by no means exchanged once opened.


In accordance with European and national regulations, the Customer has a right of withdrawal for seven (7) working days for any distance contract. This period starts from the date of the order by the Customer on the Site. Customer wishing to withdraw must send before the end of the seven (7) days, or email customer service (contact@tov-implant.com), a registered letter addressed to customer service, the hallmark of the postmark. In the event of withdrawal by e-mail, the withdrawal will be taken into account only after receipt by the Customer an e-mail confirming the registration of the order cancellation request. In the event that the Customer has taken delivery of the Products during the withdrawal period, it will return to implant Tov LTD under the conditions described in Article 8 of these for his order cancellation request is finally validated, and it can make the refund of the product, the shipping is at their expense.


For any information or question, our customer service is at your disposal, preferably by email to contact@tov-implant.com by Phone: in France 01 77 38 30 30, in Israel +972 54 83 97 143.


Unless otherwise stated, all texts, comments, works, illustrations and images reproduced on Tov Implant LTD are reserved under copyright as well as intellectual property and for the world. Any total or partial reproduction of the site Tov Implant LTD is strictly prohibited. 11.2 - certain products are subject-specific and personal uses regulating copies, public distribution, location. You must comply with the terms and conditions of sale of these products, and Tov Implant LTD shall not be liable for any use that may be made of the products in this context.


The products comply with the Israeli legislation and standards in Israel. Responsibility Tov Implant LTD can not be held liable for non-compliance with the legislation of the country where the product is delivered (for example if a product ban). It is your responsibility to check with local authorities the possibilities of importation or use of the products or services that you wish to order. Photographs and graphics reproduced and illustrating the products presented are purely indicative. Of course you have questions on products you can contact our customer service (contact@tov-implant.com). Tov Implant LTD can not be held liable for breach of contract, in case of force majeure, disruption or total or partial strike of postal services and transport and / or communications, flood, fire strike. The total or partial inability to use the products due to incompatibility of equipment shall not give rise to any compensation or reimbursement or liability due to the implant Tov LTD.


This contract is subject to Israeli law. The language of this contract is the French language. The French version of these terms of sale will be the only authentic version. In case of dispute, the Parties agree to meet to try to find an amicable solution. In case of failure, the Israeli courts are competent to judge the dispute. Site Tov Implant LTD is hosted and managed from Israel, and these terms are subject to Israeli law. In the event that any provision of these Terms is held invalid under any law or regulation, present or future, or a court having the authority of res judicata and emanating from a court or a competent body, this provision of the contract would be deemed null and void, all other provisions of these Terms maintaining binding between the Parties. These provisions do not deprive customers living outside of Israel rules provided for in international conventions applicable to them.